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In response to a request by the US Department of Health and Human Services (HHS), Telo is working with Somos and First Orion to support the US government's efforts to address the novel Coronavirus pandemic. When calls originate from specified government-run toll-free hotlines, including the initial phone lines for COVID-19 test results (“Results Center”), they will be identified with name information displayed on the telephone, across hundreds of telephone carriers, increasing the answer rate of important calls by consumers.

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The Caller ID product is advanced. Everything else is simple.