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Category: Business

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4 key factors to consider when choosing a CNAM vendor

There’s more to CNAM vendors than what meets the eye. In fact, you might be surprised to learn that many industry players aren’t providing true CNAM at all, instead reselling decades-old telemarketing lists. CNAM chicanery doesn’t stop there, however. Many vendors employ a wide variety of tricks to win your business, sticking you with an inefficient solution that’s draining your funds. Massive volume commitments, no service level agreements, and a rigid contracts are just a few examples of the tactics they’ll use.

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Security, productivity, and personalization: How caller ID helps businesses stick to their core competencies

Each year, businesses squander $1 trillion (yes, 1 trillion dollars) due to lost sales productivity and wasted marketing budget, according to The B2B Lead. Now, if you’re a ten-person small business, you’re probably not approaching six figures in lost productivity. But just because you’re not a Fortune 500 company doesn’t mean you shouldn’t take a closer look at your sales team’s productivity—and how not having caller ID might be hindering it.

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Cutting the cord: How wireless and VoIP calls require Caller ID to step its game up

These days, we use pretty much everything but a landline to make phone calls. A lot of us — around seven billion people — use mobile phones to do so. Another billion, you might be surprised to learn, make calls through VoIP services like Vonage and Skype (Google Hangouts’ user data is tough to pin down, but eight percent of Internet users aged 25-34 use the service’s VoIP component, so we can assume it too has millions of users). Then, last but not least, we utilize messaging apps like WhatsApp that have expanded to offer voice calls. That represents another billion (yes, a billion) users.

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Caller ID: The competitive advantage carriers can’t afford to ignore

Phone companies aren’t winning the battle of public opinion. Today, major service providers are regularly panned and grouped together with unpopular cable companies and banks.

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The Caller ID product is advanced. Everything else is simple.