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BroadSoft Integration Guide

BroadSoft Integration Guide


OpenCNAM has several interfaces available through which customers may perform CNAM queries. This document details the system and method for integrating OpenCNAM with Broadsoft devices. OpenCNAM exposes a Broadsoft compliant SOAP endpoint that can be configured through the standard Broadsoft CLI. Using this SOAP interface, Broadsoft devices can query OpenCNAM and display CNAM/Caller ID for display on phones.

Support / Assistance

We are happy to assist with your integration. Our team can be reached in any of the following ways:

Phone: +1-888-315-8356 (TELO) or +1-678-631-8356 (TELO)
Email: support@opencnam.com

The Caller ID product is advanced. Everything else is simple.