OpenCNAM has several interfaces available through which customers may perform CNAM queries. This document details the system and method for querying OpenCNAM using a RESTful API and provides integration instructions for Oracle SBC. OpenCNAM provides a Caller ID Lookup service that adds Caller ID Name to inbound calls on PBX systems easily and economically. When a phone service provider sends calls to the PBX with only a number as Caller ID, the number can be looked up using the Open CNAM service to get the correct Caller ID Name. The Caller ID Name is attached to the incoming call before it is routed to its destination in the PBX, so that it displays on phone calls and in call logs.
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