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Frequently Asked Questions

FAQ Billing and Pricing

All new accounts are provided with enough credit to do 100+ free queries on OpenCNAM. While most customers find this adequate for integration and basic testing you may require a more detailed analysis of the API output or further testing. If you or ...


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Yes. If you are a telephone service provider or telephone carrier our custom Carrier service level can be made available to you. The Carrier service level comes with support for a wide range of interfaces and platforms, extremely affordable pricing, ...


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All new users are given the option upon sign up to opt-in to a 30-day trial of OpenCNAM Plus. This means that for 30 days you can receive OpenCNAM Plus results for the price of OpenCNAM Standard. The service level can be changed from Standard to Plus, ...


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You can set up automatic payments by enabling Auto Top-Ups. Enabling Auto Top-ups will automatically increase your account balance by your top-up amount when your account balance falls below the balance threshold. To set up auto top-ups, log into your ...


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We are happy to issue you a refund for any unused portion of your balance. Please email support@opencnam.com or call 1-888-315-TELO and select option 2 for support. One of our team members would be happy to assist you. Of course, if there is anything ...


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